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Frequently Asked Questions
Have questions about our services? We’ve compiled answers to some of the most frequently asked questions to help you find the information you need quickly and easily. If you don’t see your question answered here, please contact our team to speak with one of our experts!
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Customer FAQs
To make things easier, we’ve grouped our most common customer questions by service type. Just browse the categories to find the answers you need.
General
Where do you offer your services?
Aquidneck Services offers services to customers in Rhode Island and Massachusetts.
Heating Services
What type of heating systems does Aquidneck Services install?
We install high-efficiency heating systems, including gas and oil furnaces, heat pumps, gas and oil boilers, and water heaters.
What type of heating system should I install?
The team at Aquidneck Services has years of experience installing a range of heating systems. When you request an estimate, our trained professionals will evaluate your home’s size, layout, and existing infrastructure to help you choose the system that fits your comfort needs and energy goals. You’ll receive expert recommendations tailored specifically to your space and budget.
What are the signs of needing a new heating system?
Signs you may need a new heating system include age over 15-20 years, rising repair costs, inconsistent warmth, or higher-than-normal energy bills.
Why do I need a heating system tune-up?
Heating system tune-ups keep your system running safely, improve efficiency, and help prevent costly breakdowns.
What type of conversions do you offer?
We specialize in system conversions, including oil-to-gas conversions and electric-to-heat pump upgrades. Our team will guide you through the process, from equipment selection to the complete installation, to ensure your new setup is safe and reliable.
What commercial heating services do you provide?
Aquidneck Services can provide your business with professional heating installations, repairs, and tune-ups. We also offer gas services and gas line repairs.
Is financing available?
Aquidneck Services understands the importance of offering payment solutions to meet the needs of our customers. We offer several financing options to qualifying customers.
Air Conditioning Services
What type of air conditioning systems does Aquidneck Services install?
We offer a range of efficient and reliable cooling systems, like central air conditioning, ductless mini-splits, and heat pumps with cooling capabilities.
How do I know I need a new A/C?
You might need a new air conditioning system if your current equipment is 10-15 years old, needs frequent repairs, struggles to cool evenly, or causes unusually high energy bills.
Which air conditioning system is best for my home?
Like heating systems, the type of air conditioning system you choose depends on several factors, including your home size, whether you have existing ductwork, your cooling preferences, budget, and more. Our experts can offer you professional advice on which cooling equipment makes the most sense for you.
I own a business. Do you offer A/C installations in commercial spaces?
Yes. Aquidneck Services provides professional A/C installations for commercial properties, as well as tune-ups and repairs. Like with our residential services, we can help you find the system that best matches your business’s specific needs.
Do you offer financing?
Yes! We offer flexible financing solutions for qualifying customers, with interest rates as low as 0%.
HVAC Tune-Ups and Repairs
What is included in your HVAC tune-up services?
Our comprehensive seasonal heating tune-ups and cooling tune-ups keep your system running efficiently. Each visit includes a full inspection, cleaning of key components, safety checks, and performance testing to help prevent breakdowns and extend the life of your HVAC systems.
Why do I need a tune-up?
Routine tune-ups for your heating system and your cooling system improve equipment efficiency, enhance performance, extend the life of your equipment, and help prevent costly breakdowns and repairs.
How quickly can I get a repair service?
Aquidneck Services offers fast and responsive repair services for both your heating systems and cooling systems. Our skilled technicians aim to get your system back up and running as quickly as possible.
Need a repair? Call us at (401) 251-4226 or request a service!
What do I do if my heating system stops working?
Don’t stress! We offer 24/7 emergency heating repair services for existing customers. Our team is available on nights, weekends, and holidays to ensure you stay safe and comfortable, even in extreme weather.
If you’re in need of an emergency repair, please call us at (401) 251-4226.
Service Plans
What is included in your HVAC service plans?
Our HVAC service plans are designed to keep your systems running smoothly year-round. Each plan includes an annual tune-up, priority scheduling, discounted repair rates, and system performance checks to help catch small issues before they become costly repairs.
Are there service plans available for gas systems?
Yes! We offer dedicated service plans for gas systems, which include safety inspections, routine maintenance, and priority service.
Oil Tank Replacements
When should I replace my oil tank?
You should consider replacing your oil tank if it’s more than 20 years old, showing signs of rust, corrosion, or leaking, or if it fails a professional inspection. If you believe it’s time for an upgrade, Aquidneck Services is here to provide you with exceptional replacement services.
Gas Services
What does the oil-to-gas conversion process look like?
When you work with Aquidneck Services, we will handle the entire oil-to-gas conversion process. This includes the removal of old equipment as well as the installation of new gas lines and heating systems.
Will you hook up gas generators? What about repairing gas lines?
Yes. We offer professional gas line installation and repair, including hookups for backup generators and other gas appliances. While we do not install generators, we ensure that everything is properly connected to your existing fuel supply, so it’s ready for use. Our licensed technicians ensure that all work meets safety standards and local codes, providing reliable, worry-free operations.